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Returns Policy

* Returns are only accepted within 1 year of order creation and only apply to verified manufacturing defects.

* To be eligible for a return, the item must be verified to contain manufacturing defects. Verification is done via email before return, supported by photos submitted to

* In the event of a return due to a Hippo Roller manufacturing fault, Hippo Roller Inc. will cover the cost of a replacement unit plus the return shipping fees incurred. * To book in a return please email or book in a return collection here.